Project-Stellenmarkt für Management Service

901 Stellenanzeigen für Management Service

Werkstudent Service Automation & Project Management (m/w/d) München

Rohde & Schwarz GmbH & Co. KG sucht in eine/n Werkstudent Service Automation & Project Management (m/w/d) (ID-Nummer: 13718766)

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Werkstudent Project Management Global Service Operations (m/w/d) München

Rohde & Schwarz GmbH & Co. KG sucht in eine/n Werkstudent Project Management Global Service Operations (m/w/d) (ID-Nummer: 13718767)

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Werkstudent*in Project Management Office PMO (m/w/d) | Logistik Services Dresden

Otto Group one.O sucht in eine/n Werkstudent*in Project Management Office PMO (m/w/d) | Logistik Services (ID-Nummer: 13723349)

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Working Student (m/f) Configuration Management - Global Service Hamburg, DE, 22419

YOUR TASKS Monthly maintenance of replaced components and completeness check and update for new systems in the SAP system, including corresponding reports Database maintenance and updates Initial cross-departmental error analysis in the SAP system Support for project managers and IT with data queries for analysis and testing Creation and updating of training materials YOUR PROFILE Enrolled student (m/f/d) in a technical, business, or IT-related field Proficient in MS Office Good written and spoken English skills Strong analytical thinking skills Flexibility, excellent communication skills, and a good understanding of teamwork Independent and reliable work ethic Availability to work in our office in Hamburg regularly YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.

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Working Student (m/f) Configuration Management - Global Service Hamburg, DE, 22419

YOUR TASKS Monthly maintenance of replaced components and completeness check and update for new systems in the SAP system, including corresponding reports Database maintenance and updates Initial cross-departmental error analysis in the SAP system Support for project managers and IT with data queries for analysis and testing Creation and updating of training materials YOUR PROFILE Enrolled student (m/f/d) in a technical, business, or IT-related field Proficient in MS Office Good written and spoken English skills Strong analytical thinking skills Flexibility, excellent communication skills, and a good understanding of teamwork Independent and reliable work ethic Availability to work in our office in Hamburg regularly YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.

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Field Service Technician Waukesha ǀ US ǀ Wisconsin

Works under the direction of senior technicians to start-up new machines, checks power system and wiring; observes lockout tag out process to check machine components functionality; establishes that product is moving through properly; communicates with internal staff to solve technical problems or project issues. Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with KHS internal staff to report on service activities; completes and submits reports within 3 weeks after the end of a job.

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Customer service agent Beringe, Limburg, Niederlande

In de dynamische omgeving van DHL moet je stevig in je schoenen staan, omdat je te maken hebt met diverse belangen, werkdruk en wisselende verantwoordelijkheden, (grote) projecten en spoedklussen. Je kunt snel schakelen tussen activiteiten en behoudt hierbij het overzicht. Ook analytisch vermogen om ingewikkelde logistieke uitdagingen in te schatten en op te lossen is een belangrijke vaardigheid in deze functie.

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Customer service consultant Utrecht, Utrecht, Niederlande

In deze klantenservice functie richt je je op de ondersteuning van DHL Service Points. Ook zullen projecten en het maken van rapportages onderdeel van je werkdag zijn. Uiteraard pak je de taken op die passen bij jouw achtergrond en voorkeuren.

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Field Service Technician Waukesha ǀ US ǀ Wisconsin

Works under the direction of senior technicians to start-up new machines, checks power system and wiring; observes lockout tag out process to check machine components functionality; establishes that product is moving through properly; communicates with internal staff to solve technical problems or project issues.  Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with KHS internal staff to report on service activities; completes and submits reports within 3 weeks after the end of a job. 

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Service Sales Engineer - Northeast Boston MA, Syracuse NY, Hartford CT

To succeed, you will need Education: Engineering/science degree or technical equivalent (engineering related job experience)  Skills & Knowledge: Skilled at generating your own leads through cold calling, blitzing, research, networking, and driving your territory  Experience with on-site customer facing role  Excellent interpersonal, oral, and written communication skills  Knowledge of or ability to learn and communicate technical information  Ability to create custom solutions to address specific process needs by bringing together the needed company technical resources is a must.    The ability to get along with others and engage them in projects or activities  Ability to focus from one task to another  Prioritize tasks effectively  Excellent PC skills are required (MS Office, Word, Excel, & Powerpoint)  Other Requirements: Prospecting and selling mentality  A background in a technical operational side and rotating equipment of sales High energy individual with insatiable curiosity and commitment to get it done.  

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Refund Services Product Manager (gn) - Location Romania Bucureşti

. • Strong communicator across functions. • Process‑oriented and structured. • Solid project management skills. • Proactive and solution‑oriented. • Comfortable in a fast‑paced, international environment. We are looking forward to your application and to applicants who enrich our diverse culture!

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Customer Service Manager (gn) - Location: Milano (Italy) Milan

Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!

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Service Depot Repair Specialist Concord

Provide feedback to field service and product teams on recurring issues. Support any additional tasks or special projects as assigned by the business. ------ Qualifications Associate or Bachelor’s degree in Electronics, Engineering, or a related technical field. 3+ years of experience in depot-level repair or technical service in a high-tech environment.

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Project & Management Office Assistant (m/w/d) Essen

GNS Gesellschaft für Nuklear-Service mbH sucht in eine/n Project & Management Office Assistant (m/w/d) (ID-Nummer: 13668275)

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Projektmanager - Project Management Office (m/w/d) Kassel

Städtische Werke Netz+Service GmbH sucht in eine/n Projektmanager - Project Management Office (m/w/d) (ID-Nummer: 13670210)

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Team Lead Program & Project Management (m/w/d) Frankfurt am Main, Berlin, Dresden, München

operational services GmbH & Co. KG sucht in eine/n Team Lead Program & Project Management (m/w/d) (ID-Nummer: 13123747)

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Service Now Consultant / Developer (m/w/d) 70546 Stuttgart

Arbeitsort: Stuttgart Ihre Aufgaben Deutschlandweite Betreuung des internen Stammdatensystems in einem 10 köpfigen Team Selbstständige Umsetzung der Abstimmungen, Problemlösungen und Innovationen in ihrem Verantwortungsbereich Relevante Informationen mit den deutschen und indischen Partnern teilen Betreuung  der Tätigkeitsdaten von Anwendern und IT-Systemen die eingegeben oder ausgegeben werden Optimierung der Funktionen, Störungsbeseitigung Project Management Office Liefergegenstände definieren, Einhaltung verfolgen und inhaltlich mit ausgestalten Enge Zusammenarbeit mit dem Personalwesen für Deutschland Ihr Profil Erfahrung im Personaldatenmanagement, idealerweise im Oracle Umfeld (sog.

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Werkstudent (m/w/d) für unsere Abteilung Project & Development Services (PDS) im Bereich Cost Management Berlin, DEU

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Werkstudent (m/w/d) für unsere Abteilung Project & Development Services (PDS) im Bereich Cost Management  Anforderungsprofil: Die Position richtet sich an Studenten aus den Bereichen Architektur oder Bauingenieurwesen/Wirtschaftsingenieurwesen, die sich mindestens im 3 Studiensemester befinden.

Stellenangebot Werkstudent (m/w/d) für unsere Abteilung Project & Development Services (PDS) im Bereich Cost Management ansehen

Senior IT Project Management Officer - Corporate IT PMO (m/w/d) Kirchdorf an der Iller

Liebherr-IT Services GmbH sucht in eine/n Senior IT Project Management Officer - Corporate IT PMO (m/w/d) (ID-Nummer: 13756180)

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Werkstudent Project Management Support (m/w/d) München

Rohde & Schwarz GmbH & Co. KG sucht in eine/n Werkstudent Project Management Support (m/w/d) (ID-Nummer: 13671787)

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Regional Customer Service Project Manager (m/f/x) Brüssel, Region Brüssel-Hauptstadt, Belgien

In keeping with this strategy we are offering an exciting opportunity for the position of a Regional Customer Service Project Manager (m/f/x). The Regional Customer Service Project Manager's mission is to complete aforementioned professionalization and standardization of existing Customer Service agents.

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Service-Monteur Elektrotechnik (m/w/d) Hamburg

Verstärke unser engagiertes Team der Energy Projects GmbH und bring dich als Servicemonteur (m/w/d) aktiv in unseren gemeinsamen Erfolg ein.  Unsere Kunden stammen aus der Energieversorgung sowie aus Branchen wie Industrie, Erneuerbare Energien, Automotive, Chemie sowie Öl & Gas.

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Service-Techniker Elektrotechnik (m/w/d) Hamburg

Verstärke unser engagiertes Team der Energy Projects GmbH und bring dich als Servicetechniker (m/w/d) aktiv in unseren gemeinsamen Erfolg ein.  Unsere Kunden stammen aus der Energieversorgung sowie aus Branchen wie Industrie, Erneuerbare Energien, Automotive, Chemie sowie Öl & Gas.

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Spezialist Projektmanagement (m/w/d) Schwerpunkt Project Management Office (PMO) Hamburg

SIGNAL IDUNA Asset Management GmbH sucht in Hamburg eine/n Spezialist Projektmanagement (m/w/d) Schwerpunkt Project Management Office (PMO) (ID-Nummer: 13724883)

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Trainee Corporate Functions Legal Services international (m/w/d) Bonn, Nordrhein-Westfalen, Deutschland

Oktober 2020praktischer Erfahrung z.B. in IT oder Controlling Bereichen, Project Management sowie erste Auslandserfahrungsehr gute Deutsch- und Englischkenntnisse Analytische Fähigkeiten und gute KommunikationsfähigkeitenExzellente MS Office Kenntnisse, besonders in Excel Team Player mit einer Can Do Einstellung und technischem Verständnis Ihre Vorteile Nach einer zentralen Einführungswoche lernen Sie die Welt der Logistik in drei individuellen Programmphasen im In- und Ausland kennen und das beim weltweit führenden Post- und Logistikdienstleister.

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Referent IT- Management und Controlling (m/w/d) Lufthansa Technik Hamburg

Hohe Servicebereitschaft und Kundenorientierung Gute Erfahrungen und EDV-Kenntnisse im Projektmanagement Umfeld, bevorzugt in den Anwendungen Clarity, MS Project oder ähnlichem Erfahrung in der Abstimmung von Anforderungen mit Fachbereichen, IT und Management Grundverständnis von Projektmanagement-Prozessen, -Methoden und Governance-Strukturen Verhandlungssichere Deutschkenntnisse und sehr gute Englischkenntnisse Sicheres und gewandtes Auftreten/Kontaktverhalten, Überzeugungskraft, Durchsetzungsvermögen und klare Ausdrucksweise Fähigkeit, Themen präzise aufzubereiten, verständlich zu vermitteln und in fachliche Anforderungen zu überführen Ausgeprägte Eigeninitiative und Belastbarkeit Schnelle Auffassungsgabe, objektives und sicheres Urteilsvermögen und die Fähigkeit, technische Themen präzise aufzubereiten, verständlich zu vermitteln und in fachliche Anforderungen zu überführen Bereitschaft zu berufsbezogener Weiterbildung Bildschirmtauglichkeit Was erwartet Sie Unbefristeter Arbeitsvertrag Equal-Pay-Modell und übertarifliche Zuschläge (gemäß iGZ) und Zulagen Persönliche Betreuung Weihnachts- und Urlaubsgeld (gemäß iGZ) Betriebliche Altersvorsorge Unfallversicherung Arbeitgeberzuschuss für vermögenswirksame Leistungen optional Schulungs- und Weiterbildungsmöglichkeiten Option auf Übernahme Arbeitskleidung (gemäß Tätigkeiten) Bewerben Sie sich jetzt und nutzen Ihre Chance.

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Professional IT-Consultant (m/w/d) - Project Management Kaiserslautern, Stuttgart, Bremen

DCON GmbH sucht in eine/n Professional IT-Consultant (m/w/d) - Project Management (ID-Nummer: 13623204)

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Werkstudent (m/w/d) Project & Development Services (PDS) Berlin, DEU

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Werkstudent (m/w/d) Project & Development Services (PDS) Akademische Voraussetzungen: Studierende müssen mindestens drei Semester ihres Studiengangs erfolgreich abgeschlossen haben.

Stellenangebot Werkstudent (m/w/d) Project & Development Services (PDS) ansehen

Working Student (f/m/d) - Program / Project Management Planegg-Martinsried bei München

Coriolis Pharma Research GmbH sucht in eine/n Working Student (f/m/d) - Program / Project Management (ID-Nummer: 13676560)

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Junior IT-Consultant (m/w/d) - Project Management Kaiserslautern, Stuttgart, Bremen

DCON GmbH sucht in eine/n Junior IT-Consultant (m/w/d) - Project Management (ID-Nummer: 13623207)

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University Graduate international in Corporate Functions Legal Service (m/f/x) Bonn, Nordrhein-Westfalen, Deutschland

The delivery portfolio of the Department covers service and governance functions. You will support in areas such as: Project Management, global projects, driving smaller projects and deliver the technical solution, organize the data flow to generate meaningful sets of KPIs and defining a systematic training approach for developing/ empowering the Legal staff.

Stellenangebot University Graduate international in Corporate Functions Legal Service (m/f/x) ansehen

Team Leader Customer Service with German (gn) - Location Bucharest Bucureşti

You will: Lead, coach, and inspire your team to achieve and exceed KPIs.Spend about 50% of your time hands-on in daily operations, leading by example.Conduct regular 1:1s, coaching sessions, and performance reviews, helping your team unlock their potential.Act as a role model for customer-centricity, ensuring we consistently deliver excellent experiences.Monitor performance in real time, adjusting staffing and resources to meet demand.Use data insights (Excel, Power BI, reports) to spot trends and drive improvements.Partner with Quality, Training, and Process teams to streamline workflows and remove bottlenecks.Collaborate with stakeholders to resolve customer pain points.Drive continuous improvement projects to make our services smarter, faster, and more efficient.Foster a culture of engagement, accountability, and curiosity in your team.

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Customer Service Project Manager (m/w/d) Biberach

Liebherr-Components AG sucht in eine/n Customer Service Project Manager (m/w/d) (ID-Nummer: 13668946)

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Service Project Manager (m/f/d) EMEA Winnenden bei Stuttgart

Techtronic Industries ELC GmbH sucht in eine/n Service Project Manager (m/f/d) EMEA (ID-Nummer: 13709041)

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IT Service Manager (gn) Full-time/Part-time (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: You take on the control and monitoring of service relationships with external partners and service providers.You also support the specification, tendering, and procurement of new IT services as well as the selection of suitable service providers.In addition, you further develop existing services, SLAs, and KPIs and optimize them in terms of quality, compliance, and cost.You evaluate new technologies or solution approaches and provide recommendations for future business requirements.You conduct monitoring of the applications and services in use and ensure their stability.You also analyze incidents and ensure sustainable resolution within Second Level Support.Furthermore, you plan, coordinate, and oversee IT projects from implementation through testing to rollout, ensuring a smooth transition into operations.You further develop IAM processes such as identity lifecycle, role and authorization concepts, and recertifications, ensuring compliance requirements are met.

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IT Project & Service Manager (m/w/d) - Schwerpunkt HR-IT

IT Project & Service Manager (m/w/d) Schwerpunkt HR IT 45307 Essen Nordrhein Westfalen Germany Tech & IT Berufseinsteiger / Berufserfahrene Vollzeit Berufseinsteiger / Berufserfahrene Über uns Die Unternehmensgruppe ALDI Nord ist einer der führenden Lebensmitteleinzelhändler.

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Werkstudent (m/w/d) Service Projects Region Central Hamburg, DE, 22419

Zur Unterstützung des Service Projects Teams für die Region Central (DE, NL, LU und AT) bei Routinetätigkeiten, suchen wir kurzfristig einen engagierten Werkstudenten.

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Expert Customer Service Retail Italy (m/f/d) Via Nuova Zelanda 8 - Box 5, 35127, Padova PD

Your Impact Manage and develop key retail accountsBuild and maintain strong relationships with various distribution platformsHandle pallet voucher operations, including scheduling and coordination with logisticsProcess complaints and prepare analyses to optimize processesSupport projects and contribute innovative ideas to improve the network

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Werkstudent (m/w/d) Service Projects Region Central Hamburg, DE, 22419

Zur Unterstützung des Service Projects Teams für die Region Central (DE, NL, LU und AT) bei Routinetätigkeiten, suchen wir kurzfristig einen engagierten Werkstudenten.

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Praktikum im Product- and Project Management HD/SD Transaxle ab September 2026 Gaggenau

Daimler Truck AG sucht in eine/n Praktikum im Product- and Project Management HD/SD Transaxle ab September 2026 (ID-Nummer: 13747842)

Stellenangebot Praktikum im Product- and Project Management HD/SD Transaxle ab September 2026 ansehen

University Graduate international in HR Data Management (m/f/x) Bonn, Nordrhein-Westfalen, Deutschland

You will find on our homepage https://www.dpdhl.jobs/grow-program more detailed information on the application process, program schedule and typical project positions in the various business areas. We are looking forward to your application. CONNECTING PEOPLE. IMPROVING LIVES. #growprogram #growhr

Stellenangebot University Graduate international in HR Data Management (m/f/x) ansehen

Working Student - Project Management & Strategy (d/f/m) - Global Field Düsseldorf

TK Elevator GmbH sucht in eine/n Working Student - Project Management & Strategy (d/f/m) - Global Field (ID-Nummer: 13675685)

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Senior Manager Project Management (m/w/x) Gütersloh

Arvato SE sucht in eine/n Senior Manager Project Management (m/w/x) (ID-Nummer: 13678149)

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Project Manager (m/w/d) Facility Management Airbus Hamburg

Herzlich willkommen bei der DEKRA Arbeit. Werden Sie Teil unseres Teams als Project Manager (d/m/w) Facility Management bei unserem Kunden Airbus in Hamburg, Finkenwerder    Ihre Aufgaben: Projektleitung im Bereich Personentransporte sowie Unterstützung von Office Services, Cleaning, Garten- und Landschaftsbau Steuerung und Weiterentwicklung von Lieferanten (Supplier Management) Planung, Überwachung und Reporting von Budgets und Dienstleistungen Analyse von Kosten und Lieferanten-Performance Identifikation und Umsetzung von Verbesserungen (z.

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Team Lead Projekt Management Hochbau (m/f/d) Munich, DEU

Team Lead Projekt Management Hochbau (m/f/d) Für unseren Geschäftsbereich Project & Development Services suchen wir zum nächstmöglichen Zeitpunkt einen Team Manager Project Management am Standort München für die Region Süd.

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Project Engineer IP Central Services & Security (w/m/d) Berlin

50Hertz Transmission GmbH sucht in eine/n Project Engineer IP Central Services & Security (w/m/d) (ID-Nummer: 13691391)

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Technical Trainer (m/w/d) - Global Technical Academy in Service Hamburg, DE, 22419

. • Continuously enhancing training content based on participant input and evolving technical requirements • Supporting the onboarding of new trainers and leading train-the-trainer programs • Collaborating cross-functionally with internal departments, subject matter experts, and external partners • Staying up to date with industry trends and innovations in wind turbine technologies • Diagnosing and resolving technical issues in training equipment • Acting as a Subject Matter Expert (SME) in training development projects when required Your Profile: • Completed vocational training in electrical engineering or a related field • Additional qualifications (e.g., master craftsman, engineer) in mechanics, mechatronics, electrical engineering, or IT are a plus • Several years of hands-on experience in a technical environment, ideally in wind energy or plant engineering • Familiarity with frequency converters, fieldbus systems, and SCADA-IT systems is desirable • Proficiency in English is required; German language skills are an advantage • Strong ability to communicate complex technical concepts clearly and effectively • Excellent presentation and interpersonal skills, with confidence in front of groups • Flexibility and adaptability in a dynamic, international work environment YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.

Stellenangebot Technical Trainer (m/w/d) - Global Technical Academy in Service ansehen

Technical Trainer (m/w/d) - Global Technical Academy in Service Hamburg, DE, 22419

. •    Continuously enhancing training content based on participant input and evolving technical requirements •    Supporting the onboarding of new trainers and leading train-the-trainer programs •    Collaborating cross-functionally with internal departments, subject matter experts, and external partners •    Staying up to date with industry trends and innovations in wind turbine technologies •    Diagnosing and resolving technical issues in training equipment •    Acting as a Subject Matter Expert (SME) in training development projects when required Your Profile: •    Completed vocational training in electrical engineering or a related field •    Additional qualifications (e.g., master craftsman, engineer) in mechanics, mechatronics, electrical engineering, or IT are a plus •    Several years of hands-on experience in a technical environment, ideally in wind energy or plant engineering •    Familiarity with frequency converters, fieldbus systems, and SCADA-IT systems is desirable •    Proficiency in English is required; German language skills are an advantage •    Strong ability to communicate complex technical concepts clearly and effectively •    Excellent presentation and interpersonal skills, with confidence in front of groups •    Flexibility and adaptability in a dynamic, international work environment     YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.

Stellenangebot Technical Trainer (m/w/d) - Global Technical Academy in Service ansehen

Application Support Engineer (OT) Cyberjaya

Further training and education; Exclusive employee benefits/discounts; Extended vacation entitlement; Holistic corporate health management; Medical, Dental and Vision coverage; Multiple career opportunities; Talent development; Team Events; Trust-based working time; paid vacation days, holidays and sick time Please feel free to contact us You can expect interesting tasks and challenging projects, as well as motivated and friendly teams in fields that influence our future. Do you want to be successful with us? Then, please send us your application: SCHOTT ASIA IT SERVICES, Human Resources, Wei Ni Tang,    *At SCHOTT, it’s your personality that counts – not your gender, your identity, or origin.Your Profile Bachelor Degree in Computer Science, Business Informatics, or a comparable field.3 years of experience in operating production services and operational services, initial experience in dealing with service providers and advising customersExperience with MES systems (e.g., HydraX, Cronetwork).Proficiency with monitoring and logging tools (Grafana, Kibana).Linux expertise (Debian preferred).Scripting and automation (Bash, Python, Perl).Networking fundamentals and integration knowledge.Containerization (Docker, Kubernetes) and CI/CD pipelines.Virtualization and cloud technologies (VMware, KVM, Azure).SQL database knowledge.Initial experience with service providers and customer advisory.Strong communication skills and knowledge of application management processes.Understanding of business processes in smart factory contexts.Familiarity with service management methods (PMI & ITIL).Proficiency in English.

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Regional FCL Trade Management Assistant Singapur, Central Singapore Community Development Council, Singapur

Communicate with RPCM counterpart on day to day issues and requests Management Support Trade Director in monitoring& ensuring local compliance of target carrier adherence & space allocation  Monitor key accounts’ performance, rates and resolve any space/equipment issues Develop and improve processes by research and innovative action Ensure efficient flow of information concerning carriers’ activities and market development to management Marketing and Sales Prepare and provide competitive port to port rates to GBT team for global tenders Access, manage & take risks for strategic accounts to obtain large volume accounts File rates with carriers upon award of business Provide updated information on carriers’ situation and changes in ocean freight surcharges and rate development RMT System Uphold the speed, quality and quantity of services are delivered by the team in Manila for all trades Set Key Performance Indicator, Service Level Agreement, and Standard Operation Procedure with GSC solution management Provide guidance in rates updating to ensure accuracy and make it as user friendly as possible for the countries Suggest ways to improvise the system to facilitate data entry Support internal IT renewal roadmap implementation in Asia Pacific. Participate in potential system upgrade projects as Asia Pacific representative, provide feedback and suggestion on behalf of users in the region External Stakeholder Regional OFR Carriers in Asia Pacific Develop and maintain relations with regional ocean freight carriers in Asia Pacific Discuss and initiate actions to solve problem e.g. space or equipment constraint Negotiate competitive rates for FAK, named accounts & surcharges Negotiate demurrage/detention free time & drop off conditions Obtain updated information from ocean carriers on latest rate implementation from the conference Discuss with carriers on latest market situation/change Establish targets with carriers & monitor volume performance Set up space protection with target carriers Ensure regular face-to-face negotiation with carriers conducted at regional level Internal  Stakeholder Marketing& Sales Determine pricing for OFR organization in co-operation with M&S Contribute to and co-ordinate information & activities to support the Bid Team’s efforts in securing prospective accounts and managing opportunities GSC Regular meetings to review target, KPI, process and providing guidance to enhance performance Monitor efficiency and estimate required resources for GSC team e.g.

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